Baggage Porters can be pre-arranged for Arrivals, Departures and Transits. Especially useful if you are travelling with a large group or have excessive luggage. There are no limitations to the number of bags the porters can assist with, however luggage is subject to airline restrictions.
Electric buggies/golf carts can we pre-arranged for Arrival, Departures and Transits. They are subject to availability at the time of service and location of your aircraft. They operate between arrival and immigration or between security and departure. There are passenger limits per buggy/cart dependent on airport facilities. Please check when booking.
You will be met either off the aircraft/at arrival gate or end of the air bridge by an Airport Concierge Agent
If your luggage is already being transferred to your next flight – Our Agent will escort you through security and passport control and will then take you to a lounge, if you have booked one or the departure gate
If you need to collect your luggage – Our Agent will escort you through immigration before escorting you to collect your luggage, where if you have booked a baggage porter, they will assist you there.
You will be then be assisted with check-in and escorted through security to a lounge if you have booked one or the boarding gate.
You can book access to our range of airport lounges around the world regardless of your airline or class or travel. Availability will be dependent on your time of travel and the airport terminal facilities available at the specific location.
VAT RECLAIM ASSISTANCE
Only available at select airports around the world. This may include fast track or queuing assistance. Please ask availability when booking.